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Testimonials

We value our clients' experience at Rossmoyne Animal ER and Trauma Center. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Alece Coulman


Testimonials

Read What Our Clients Say

  • "Brought my little dog here Friday night after being referred from her vet for overnight care. We were seen right away and both the vet tech (Mindy?) and doctor she saw were very friendly, professional and carefully explained all the options. I called later to check up on her and the doctor himself called me this am with an update. Sarah, the tech that was there to check us out was also very friendly and explained all her medications in detail. Very happy with how prompt they were with information when I called, no weirdness about answering my questions and just letting me know she was doing ok. Yes, it is expensive, but is also an ER so I knew going in I was about to take a hit. Time to look up those pet insurance plans I laughed at earlier!"
    Caroline V.
  • "Not only was this the ONLY emergency vet open 24 hours that said they were but they were extremely gentle with our little Apollo and his hurt leg. Apollo loved the girls that were caring for him through his examination. The staff was incredibly kind to us and supportive throughout the whole process. They informed us with whatever information they had as soon as they found answers out, along with would give us estimates before doing anything else so we were able to keep track of the amount that we were spending. Definitely wouldn’t trust our little guy with anyone else in a case of an emergency. At the end of the process they sent us off with detailed instructions on how to get Apollo back to his spunky self."
    Taylor M.
  • "Had to get Roxy there last night for what turned out to be a minor emergency. The staff was OUTSTANDING!! very friendly with us, Roxy and Zappa (Roxy's brother who had to come for emotional support). They were much bussier for a Sunday night than I expected, but Roxy was taken care of promptly and pleasantly. Would highly recommend."
    Richard T.
  • "Our German Shepherd was seen here for the first time due to a freak accident that caused major trauma to his chest. We called RAETC right away and they told us to bring him in immediately. From the time we arrived to the point of discharge, the doctor and staff were wonderful. They were proffesional, caring and very patient with us. They saw him promptly and kept us informed of the costs and treatment plan every step of the way. The doctor met with us before the surgery and then called us after the surgery. The nurse even called us the next day to check on our dog. We had a great experience with this office and would highly recommend this place to anyone needing an emergency/trauma doctor for their dog."
    Carrie G.
  • "I have used Rossmoyne twice in the past year for 2 of our dogs. They treated us and our pets with the utmost care and concern. Relayed all information they were gathering as it was being done. Each staff member was helpful and empathetic. They listened to all my concerns and observations before examining and treating my pets. I am very happy with their practice. I do understand that an ER is likely more expensive than my regular veterinarian but when you have a pet emergency that is either outside the scope of what a day vet can do or an emergency that happens during the hours that a day vet is closed, Rossmoyne is an excellent choice."
    Nancy M.

Location

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Our Regular Schedule

Our Regular Schedule

Rossmoyne Animal Emergency Trauma Center

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:

Open 24 hours

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